Kabushiki Kaisha Quick Yadozeicho (株式会社クイック宿税帳) (hereinafter referred to as the “Company”) sets forth the following Terms of Service (hereinafter referred to as the “Terms”) for the use of “クイック宿税帳 / QuickGuestbook” (hereinafter referred to as the “Service”) provided by the Company.

Chapter 1. General Provisions

Article 1 (Purpose)

1. The purpose of these Terms is to define the rights and obligations between the Company and the Customer regarding the use of the Service, and these Terms shall apply to all relationships between the Company and the Customer concerning the use of the Service.
2. The Company provides the Service on the premise that the Customer has agreed to these Terms.
3. In addition to these Terms, the Company may establish a Personal Data Handling Addendum (hereinafter referred to as the “DPA”), a Privacy Policy, pricing page (/pricing/), guidelines, operation manuals, application conditions, campaign conditions, and any other conditions separately prescribed by the Company (collectively, the “Individual Conditions, etc.”).
4. The Individual Conditions, etc. shall constitute a part of these Terms.
5. In the event of any inconsistency or conflict between these Terms and any Individual Conditions, etc., the order of precedence shall be as follows:
   
   1. application forms, order forms, individual agreements, or other documents or electromagnetic records individually agreed between the Company and the Customer;
   2. the DPA (limited to matters concerning the handling of personal data);
   3. these Terms;
   4. the Privacy Policy;
   5. other Individual Conditions, etc.

Article 2 (Definitions)

The terms used in these Terms shall have the following meanings:

1. “Applicant” means a person who wishes to use the Service and applies for it in accordance with the method prescribed by the Company.
2. “Agreement” means the agreement for the use of the Service formed between the Company and the Customer with these Terms as its contents.
3. “Customer” means a person who has entered into the Agreement with the Company.
4. “User” means any officer, employee, temporary staff member, contractor personnel, or any other person authorized by the Customer to use the Service.
5. “Facility” means any hotel, ryokan, minpaku, special-zone minpaku, or any other facility lawfully conducting lodging business that is operated or managed by the Customer.
6. “Service” means the cloud-based business support service for lodging operators, related software, admin screens, APIs, notification functions, integration functions, billing flows, payment UIs, and other related services provided by the Company under the name “クイック宿税帳 / QuickGuestbook.”
7. “System” means all information systems, software, servers, communication lines, external integration platforms, and any other systems operated by the Company or by third parties used by the Company for providing the Service.
8. “Facility Codes, etc.” means codes, accounts, IDs, passwords, API keys, and any other information necessary for authentication of or use of the Service to identify a Facility.
9. “External Services” means services provided by third parties other than the Company that are integrated with or used as part of the Service.
10. “Third-Party Payment Services” means payment-related services used by the Customer or by a Connected Account designated by the Customer, including Stripe and other similar services.
11. “Connected Account” means an account on a Third-Party Payment Service or other External Service designated by the Customer.
12. “Entrusted Data” means data that the Customer causes the Company to handle by inputting, sending, uploading, integrating, or otherwise providing through the Service.
13. “Personal Data” shall have the meaning set forth in the DPA.
14. “Anti-Social Forces” means organized crime groups, members of organized crime groups, companies affiliated with organized crime groups, corporate extortionists, groups engaging in social movement racketeering, special intelligence violent groups, and any other persons equivalent thereto.

Article 3 (Amendment of the Terms)

1. The Company may amend these Terms if any of the following applies:
   
   1. the amendment conforms to the general interests of Customers; or
   2. the amendment does not contravene the purpose of the Agreement, and is reasonable in light of the necessity of the amendment, the appropriateness of the amended contents, the circumstances relating to the amendment, and all other relevant circumstances.
2. If the Company amends these Terms, the Company shall notify the Customer of the effective date and the amended contents within a reasonable period by posting on the Company’s website, email, or any other method the Company deems appropriate.
3. If the Customer uses the Service after the effective date of the amended Terms, the Customer shall be deemed to have agreed to the amended Terms.

Chapter 2. Agreement

Article 4 (Application)

1. The Applicant shall apply for the use of the Service by the method prescribed by the Company after agreeing to these Terms and the Individual Conditions, etc.
2. The Company may request that the Applicant provide the following documents or information at the time of application:
   
   1. a copy of a permit under the Hotel Business Act;
   2. materials evidencing a notification under the Private Lodging Business Act or certification, etc. under the National Strategic Special Zones Act;
   3. Facility information, contact person information, billing information, and payment-related information;
   4. any other information that the Company deems necessary for screening.
3. The Applicant warrants that the information provided to the Company is true, accurate, and up to date.

Article 5 (Acceptance or Rejection of Application)

1. The Company shall review the application submitted by the Applicant, and if the Company accepts it, the Company shall grant the Facility Codes, etc. necessary to commence use or notify acceptance by a method prescribed by the Company. The Agreement shall be formed at that time.
2. The Company may refuse to accept an application if it determines that the Applicant falls under any of the following:
   
   1. the Applicant lacks permits, notifications, or certifications required for lodging business;
   2. the information provided to the Company contains falsehoods, errors, or material omissions;
   3. the Applicant has previously breached an agreement with the Company;
   4. the Company reasonably determines that there is concern regarding the Applicant’s ability to pay usage fees, etc.;
   5. the Applicant falls under or is suspected of falling under Anti-Social Forces;
   6. the use of Third-Party Payment Services, External Services, or other services necessary for providing the Service is technically or legally difficult;
   7. there is interference with the Company’s business operations; or
   8. the Company otherwise reasonably determines the Applicant to be inappropriate.
3. The Company shall have no obligation to disclose the reason for rejection.

Article 6 (Term)

1. The term of the Agreement shall commence on the day on which the Company issues the Facility Codes, etc. to the Customer or notifies the Customer that use of the Service may commence.
2. The Agreement shall be a monthly contract, and unless terminated by the Customer or the Company in accordance with Article 11 or Article 12, it shall automatically renew for one month at the end of each billing period.
3. There shall be no minimum usage period for the Service; provided, however, that any usage fees or other payment obligations already incurred shall not be extinguished.

Article 7 (Trial)

1. The Company may provide the Applicant or the Customer with a trial allowing free use of all or part of the Service.
2. The period, functions, terms of use, and other matters of the trial shall be separately determined by the Company.
3. Data during the trial period shall be deleted or carried over after the end of the trial in accordance with conditions separately determined by the Company.
4. The Company is under no obligation to provide a trial and does not guarantee the results of any trial.

Article 8 (Changes to Notified Matters)

1. If any information notified at the time of application changes, the Customer shall immediately notify the Company of such change by the method prescribed by the Company.
2. The Company shall not be liable for any disadvantage suffered by the Customer due to the Customer’s failure to give the notice set forth in the preceding paragraph.

Article 9 (Addition and Management of Users)

1. The Customer shall register, change, and delete Users at its own responsibility.
2. The Customer shall cause its Users to comply with these Terms and the Individual Conditions, etc., and shall bear the same responsibility for the acts of its Users as for its own acts.
3. If a User violates these Terms, the Company may request the Customer to take corrective action, suspend use, or take any other necessary measures.

Article 10 (Management of Facility Codes, etc.)

1. The Customer shall strictly manage the Facility Codes, etc. at its own responsibility and shall not allow any third party to use them, lend them, transfer them, create security interests over them, or disclose them.
2. Any act performed using the Facility Codes, etc. shall be deemed an act of the Customer or its Users.
3. If the Customer becomes aware of any leakage, theft, unauthorized use, or risk thereof regarding the Facility Codes, etc., the Customer shall immediately notify the Company and follow the Company’s instructions.

Article 11 (Termination by the Customer)

1. The Customer may terminate the Agreement by submitting a cancellation request by the method prescribed by the Company.
2. The termination date shall be the last day of the current month if the cancellation request is completed by the deadline separately set by the Company, or the last day of the following month if completed after such deadline.
3. The Customer shall pay all usage fees, option fees, amounts to be borne by the Customer in relation to Third-Party Payment Services, and any other obligations incurred up to the termination date.

Article 12 (Termination by the Company)

1. If the Customer or any User falls under any of the following, the Company may, without prior notice or demand, suspend use of all or part of the Service, suspend the Facility Codes, etc., restrict access to the Entrusted Data, or terminate the Agreement:
   
   1. violation of these Terms, the Individual Conditions, etc., or applicable laws and regulations;
   2. suspension of payments, filing for bankruptcy, civil rehabilitation, corporate reorganization, special liquidation, or similar proceedings;
   3. attachment, provisional attachment, provisional disposition, compulsory execution, disposition for delinquent taxes, or similar measures;
   4. receipt of a business suspension, revocation of permit, or other material disposition from a supervisory authority;
   5. false information provided to the Company;
   6. falling under Anti-Social Forces or involvement therewith becoming apparent;
   7. causing material damage or interference to the Company, other Customers, data subjects, or third parties;
   8. continuation of the Service becoming difficult due to suspension of use, failure of screening, account freeze, or other circumstances relating to Third-Party Payment Services, External Services, etc.; or
   9. the Company otherwise reasonably determining continuation of the Agreement to be inappropriate.
2. If the Customer falls under any of the items in the preceding paragraph, the Customer shall automatically lose the benefit of time with respect to all obligations owed to the Company and shall immediately pay all such obligations.

Article 13 (Measures upon Termination)

1. Upon termination of the Agreement, the Customer shall immediately cease use of the Service.
2. Return, deletion, retention, anonymization, and any other measures concerning Entrusted Data after termination of the Agreement shall be governed by the DPA.
3. Even after termination of the Agreement, provisions that by their nature should survive shall remain in effect.

Chapter 3. Service

Article 14 (Contents of the Service)

1. The Service is a cloud-based service intended to support lodging operations, including improving operational efficiency for lodging operators, assisting with the display and calculation of lodging tax and other charges, supporting guest communications, supporting check-in related operations, providing billing flows, providing payment UI, integrating with External Services, and other support for lodging operations.
2. The Service does not provide agency, brokerage, intermediation, guarantee, tax agency, tax remittance agency, or collection agency services for lodging agreements.
3. The Company does not guarantee the Customer’s sales or compliance with laws and regulations through the Service.

Article 15 (Service Area)

Unless otherwise separately determined by the Company, the Service shall be provided only within Japan.

Article 16 (Integration with External Services)

1. The Company may provide functions to integrate the Service with External Services.
2. When using any External Service, the Customer shall, at its own responsibility and expense, enter into contracts with the provider of such External Service and perform all necessary setup and operation.
3. The Company shall not be liable for inability to integrate with External Services, specification changes, suspension, interruption, failure of data linkage, loss of data, or any other cause attributable to External Services, except where attributable to reasons for which the Company is responsible.

Article 17 (Third-Party Payment Services)

1. The Customer confirms and agrees that the Service may integrate with Third-Party Payment Services.
2. Agreements, screening, identity verification, account setup, deposits and withdrawals, refunds, chargebacks, reserves, freezes, and other processing concerning the use of Third-Party Payment Services shall be governed by the conditions prescribed by the relevant Third-Party Payment Service provider.
3. The Company shall not be liable for screening, decisions, suspensions, restrictions, delays, or failures by any Third-Party Payment Service provider; provided, however, that this shall not apply where attributable to reasons for which the Company is responsible.

Article 18 (Recipient of Payments)

1. Money relating to lodging fees, lodging tax, and any other payments made by guests or other payers shall be received by the Customer or by a Connected Account designated by the Customer.
2. The Company only provides technical means such as payment UI, billing flows, and integration functions in the Service, and does not receive, hold, manage, or remit the money set forth in the preceding paragraph for its own benefit.
3. The Customer shall be responsible for the designation, management, and modification of any Connected Account, and the Company shall not be liable for any damage arising from such designation.

Article 19 (Responsibility for Lodging Tax, etc.)

1. The Customer shall, at its own responsibility and expense, perform all obligations imposed on the Facility under lodging tax and other applicable laws, ordinances, regulations, notices, and supervisory guidelines, including collection, filing, payment, notification, retention, and explanation.
2. The Company may provide functions for calculation, display, form generation, or reporting relating to lodging tax and other matters, but such functions are merely auxiliary functions and do not guarantee legal accuracy, completeness, timeliness, or legality.
3. The Customer shall confirm, at its own responsibility, tax rates, taxable requirements, exemption requirements, non-taxable requirements, legal or regulatory reforms, differences in operation among municipalities, and any other matters relating to lodging tax, etc.

Article 20 (Refunds, Cancellations, Chargebacks, etc.)

1. Refunds, cancellations, chargebacks, responses to unauthorized use, reserve handling, and any other processing relating to lodging fees, lodging tax, or other payments shall be handled at the Customer’s responsibility; provided, however, that this shall not apply where the Company has explicitly specified otherwise that it will act as the responsible party.
2. The Customer shall bear, at its own responsibility, fees, penalties, refund-related costs, chargeback-related costs, and any other costs incurred by Third-Party Payment Service providers.
3. The Company shall not be liable for refunds, reserves, settlement differences, or any other monetary processing carried out in accordance with the rules of Third-Party Payment Service providers.

Article 21 (Modification of the Service)

1. The Company may modify all or part of the contents, specifications, UI, provision method, integration partners, functions, names, etc. of the Service by notifying the Customer.
2. If any modification under the preceding paragraph has a material impact on the Customer, the Company shall endeavor to give prior notice by a reasonable method.
3. The Company does not guarantee maintenance of functions or contents identical to those existing before the modification.

Article 22 (Suspension or Interruption of the Service)

1. The Company may suspend or interrupt all or part of the Service in any of the following cases:
   
   1. where maintenance, inspection, update, or repair of the System or related systems is carried out;
   2. where a failure occurs in the System, External Services, or Third-Party Payment Services;
   3. where communication lines, power, cloud infrastructure, or the like fail;
   4. where force majeure such as natural disasters, war, riots, epidemics, power outages, legal amendments, or similar events occurs;
   5. where necessary for security reasons; or
   6. where the Company otherwise reasonably determines suspension or interruption to be necessary.
2. The Company shall endeavor to give prior notice whenever possible, but this shall not apply in emergency cases.

Article 23 (Restriction of Use)

If the Customer or any User violates these Terms or is likely to interfere with the stable operation of the Service, the Company may restrict use of all or part of the Service without prior notice.

Chapter 4. Obligations of the Customer

Article 24 (Usage Environment)

1. The Customer shall, at its own responsibility and expense, prepare and maintain devices, communication environments, browsers, operating systems, and any other usage environment necessary for use of the Service.
2. The Customer shall take necessary security measures for its own usage environment.

Article 25 (Backups)

1. The Customer shall independently obtain backups of the Entrusted Data as necessary.
2. Except as otherwise provided by law or expressly specified by the Company, the Company shall have no obligation to create backups for the Customer.

Article 26 (Prohibited Acts)

The Customer shall not, by itself or through any third party, engage in any of the following acts in using the Service:

1. acts violating laws, these Terms, or the Individual Conditions, etc.;
2. acts of providing false or inaccurate information to the Company or any third party;
3. acts of using the Service for purposes other than its intended purpose;
4. acts of reselling, sublicensing, lending, or providing the Service to any third party;
5. acts of copying, modifying, adapting, decompiling, disassembling, or reverse engineering the System;
6. acts imposing excessive load on the System;
7. acts interfering with or likely to interfere with operation of the Service;
8. acts infringing the rights or interests of the Company, other Customers, data subjects, or third parties;
9. unauthorized access, authentication bypass, vulnerability probing, or other security infringement acts;
10. acts of transmitting or executing malware, bots, or other harmful programs;
11. acts of developing or operating competing services using the results of the Service without the Company’s consent;
12. provision of benefits to Anti-Social Forces or other related acts;
13. any other acts that the Company reasonably determines to be inappropriate.

Article 27 (Compliance with Laws)

The Customer shall comply with the Hotel Business Act, the Private Lodging Business Act, the National Strategic Special Zones Act, the Act on the Protection of Personal Information, consumer protection laws and regulations, tax laws, ordinances, supervisory guidelines, and any other applicable laws and regulations in using the Service.

Chapter 5. Fees and Payment

Article 28 (Fees)

1. Usage fees, option fees, initial fees, and any other consideration for the Service shall be as displayed on the Company’s website at /pricing/ or otherwise determined separately by the Company.
2. If the Company changes its fees, it shall notify the Customer in accordance with Article 3.
3. If the Customer uses optional functions, additional accounts, additional devices, or other additional services, additional fees prescribed by the Company may arise.

Article 29 (Billing Start Date and Billing Period)

1. Billing for the Service shall commence on the date on which the Company makes the Service available for use or on any other date separately specified by the Company.
2. The billing period shall be one month, and each billing period shall run from the starting date separately determined by the Company to the end of the month or for one month from such starting date.
3. Unless otherwise separately determined by the Company, monthly fees shall not be prorated.

Article 30 (Payment Method)

1. The Customer shall pay usage fees, etc. by the method designated by the Company.
2. Payment methods may include bank transfer, direct debit, credit card, and any other methods approved by the Company.
3. Bank transfer fees and any other costs required for payment shall be borne by the Customer.

Article 31 (Late Payment)

1. If the Customer delays payment of usage fees, etc., the Customer shall pay late charges at the rate of 14.6% per annum from the day following the due date until the date of full payment.
2. In the event of late payment, the Company may suspend use of the Service, suspend the Facility Codes, etc., or terminate the Agreement.

Article 32 (Refunds)

1. Except where required by law or expressly approved by the Company, the Company shall not refund any usage fees, etc. already received.
2. The Customer may not request a refund on the grounds of partial suspension, interruption, specification changes, or the like of the Service; provided, however, that this shall not apply if the Company separately establishes a compensation program.

Chapter 6. Handling of Information

Article 33 (Confidential Information)

1. The Company and the Customer shall not disclose or leak to any third party, without the prior written or electromagnetic consent of the other party, any technical, business, or other operational information disclosed by the other party in connection with the Agreement that is designated as confidential or that should by its nature be treated as confidential (hereinafter referred to as “Confidential Information”).
2. The following information shall not constitute Confidential Information:
   
   1. information already publicly known at the time of disclosure;
   2. information that becomes publicly known after disclosure through no fault of the receiving party;
   3. information lawfully possessed prior to disclosure;
   4. information lawfully obtained from a third party with legitimate authority;
   5. information independently developed without relying on the other party’s Confidential Information.
3. The Company and the Customer shall use Confidential Information only to the extent necessary for performance of the Agreement.
4. The Company may disclose Confidential Information to contractors or subcontractors to the extent necessary for providing the Service, provided that the Company imposes necessary and appropriate confidentiality obligations on such parties.

Article 34 (Handling of Personal Data)

1. Where the Company handles Personal Data entrusted by the Customer, such handling shall be governed by the DPA.
2. The Customer shall, at its own responsibility, lawfully obtain Personal Data included in the Entrusted Data, notify or publish the purposes of use, respond to data subjects, and take any other measures required by law.
3. The Company’s Privacy Policy shall apply to personal information directly obtained by the Company for its own business operations, including information of Customer representatives and Applicants.

Article 35 (Use of Statistical Information, etc.)

1. The Company may aggregate or compile Entrusted Data, usage status of the Service, operation history, performance information, and other information into a form that does not identify individuals or specific Customers, and may use, publish, or provide such information to third parties for service improvement, quality control, product planning, sales planning, marketing, benchmark analysis, and other business purposes of the Company.
2. The Company shall take reasonable measures so that the Customer or any data subject is not identified from the information set forth in the preceding paragraph.

Article 36 (Feedback)

If the Customer or any User provides the Company with proposals, requests for improvement, opinions, requests, survey responses, or any other feedback relating to the Service, the Company may use, reproduce, modify, analyze, publish, and commercialize the same free of charge; provided, however, that the Company shall use reasonable care so that the Customer or any data subject is not identified.

Chapter 7. Intellectual Property Rights

Article 37 (Ownership of Rights)

1. All rights in and to the Service, the System, software, UI, designs, text, images, databases, documents, trademarks, know-how, and any other elements included in the Service shall belong to the Company or to third parties that have licensed them to the Company.
2. The Customer acquires only a non-exclusive and non-transferable right to use the Service in accordance with these Terms based on the Agreement, and does not acquire any rights in the Service itself.
3. Rights in the Entrusted Data shall remain reserved to the Customer or lawful right holders.

Chapter 8. Liability

Article 38 (Disclaimer of Warranties)

1. The Company does not warrant that the Service will conform to the Customer’s specific purposes or possess expected functions, completeness, accuracy, continuity, usefulness, legality, or non-infringement of third-party rights.
2. The Company does not warrant the accuracy, completeness, legal validity, or timeliness of tax amount displays, billing displays, forms, analysis results, notification contents, or any other output generated by the Service.
3. The Company does not guarantee continued integration with External Services or Third-Party Payment Services.

Article 39 (Disclaimer)

1. The Company shall not be liable for any damage incurred by the Customer or any third party due to any of the following causes, except where attributable to reasons for which the Company is responsible:
   
   1. use of or inability to use the Service;
   2. failures, delays, suspension, unsuccessful screening, freezes, refunds, chargebacks, or other events arising from External Services or Third-Party Payment Services;
   3. misconfiguration, input errors, operational errors, or erroneous legal interpretation by the Customer;
   4. judgments concerning lodging tax or other tax, legal, or accounting matters;
   5. force majeure;
   6. failures attributable to the Customer’s usage environment.
2. The Company shall not be liable for disputes between the Customer and data subjects, guests, business partners, supervisory authorities, or any other third parties.

Article 40 (Damages)

1. Any liability of the Company for damages to the Customer in connection with the Agreement shall be limited to actual, direct, and ordinary damages incurred due to reasons attributable to the Company.
2. The Company shall not be liable for special damages, indirect damages, lost profits, loss of opportunity, data recovery costs, reputational damage, or any other similar damages.
3. The total amount of the Company’s liability for damages shall be limited to the total amount of usage fees for the Service actually paid by the Customer to the Company during the most recent three months including the month in which the event directly causing the damage occurred.
4. The preceding three paragraphs shall not apply to damages caused by the Company’s willful misconduct or gross negligence.

Article 41 (Third-Party Claims)

If the Company becomes subject to claims, objections, complaints, lawsuits, or any other dispute response from a third party arising out of or relating to any act of the Customer or any User, the Customer shall resolve the same at its own responsibility and expense and shall compensate the Company for any damages, costs, and reasonable attorneys’ fees incurred by the Company.

Chapter 9. General Provisions

Article 42 (Notices)

1. Notices from the Company to the Customer shall be made by email, display on the management screen, posting on the website, postal mail, or any other method the Company deems appropriate.
2. The notice set forth in the preceding paragraph shall become effective when sent, posted, or dispatched by the Company; provided, however, that this shall not apply where otherwise required by law.

Article 43 (Prohibition of Assignment of Rights and Obligations)

The Customer shall not assign, transfer, create security interests over, or otherwise dispose of its status under the Agreement or its rights or obligations under the Agreement to any third party without the prior written or electromagnetic consent of the Company.

Article 44 (Business Transfer, etc.)

The Company may cause a third party to succeed to its status under the Agreement or its rights and obligations under the Agreement in connection with a merger, company split, business transfer, or any other organizational restructuring or business succession.

Article 45 (Exclusion of Anti-Social Forces)

1. The Customer represents and warrants that neither itself, nor its officers, ultimate beneficial owners, or Users, falls under Anti-Social Forces and that they will not do so in the future.
2. The Customer shall not use Anti-Social Forces, provide funds thereto, provide convenience thereto, or otherwise be involved therewith.
3. If the Customer violates either of the preceding two paragraphs, the Company may immediately terminate the Agreement without notice or demand.

Article 46 (Severability)

Even if any provision of these Terms is determined to be invalid or unenforceable under laws or regulations, the other provisions shall remain valid and in full force and effect.

Article 47 (Consultation)

Any matters not provided for in these Terms or any matters giving rise to doubt in interpretation shall be resolved through good faith consultation between the Company and the Customer.

Article 48 (Language)

1. If Japanese and English versions of these Terms are prepared, both language versions shall have equal effect.
2. If any difference arises between the wording of the two language versions, the Company and the Customer shall interpret them in good faith in light of the intent and purpose of these Terms, the negotiation history, and consistency with related documents.

Article 49 (Governing Law and Agreed Jurisdiction)

1. The formation, validity, performance, and interpretation of these Terms and the Agreement shall be governed by the laws of Japan.
2. Any and all disputes arising between the Company and the Customer in connection with these Terms or the Agreement shall be subject to the exclusive jurisdiction of the Sendai District Court or the Sendai Summary Court as the court of first instance, depending on the amount in controversy.

Supplementary Provisions

1. These Terms shall apply from June 1, 2026.
2. The Company may separately prepare an English version corresponding to these Terms.
3. Details of fees under these Terms shall be as set forth on the Company’s website at /pricing/ or in the application.